Shipping and Delivery Policy

Effective Date: March 18, 2022
Website: www.toxicartist.shop
Contact Email: Contact@toxicartist.shop

At Toxic Artist Club, we strive to ensure that your artwork arrives promptly and in perfect condition. Please review our shipping and delivery policies below to understand the process and timeline for receiving your order.

1. Shipping Times

Once your order has been processed, you can expect delivery within 6 to 15 business days, depending on your location and the shipping method chosen at checkout. Processing times may vary slightly based on artwork availability and your delivery destination.

2. Delivery Areas

We offer worldwide shipping. Please ensure that your delivery address is accurate, as we are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and the size/weight of the artwork. These costs will be displayed before you complete your purchase.

4. Order Tracking

Once your artwork has been shipped, you will receive a confirmation email with a tracking number so you can monitor the progress of your delivery. If you do not receive a tracking number or have trouble tracking your package, please contact us at Contact@toxicartist.shop.

5. Important Reminder: Double-Check Your Address

Please be careful and double-check that you’ve added the correct shipping address at checkout. We cannot be held responsible for packages shipped to an incorrect address provided by the customer. Any additional shipping costs incurred due to an address error will be the customer’s responsibility.

6. Delayed or Lost Packages

While we work with trusted shipping partners, there may be unforeseen delays due to customs or other factors outside our control. If your package is significantly delayed or lost, please contact us at Contact@toxicartist.shop so we can assist you in resolving the issue.

7. International Shipping

For international orders, delivery times may vary depending on customs clearance procedures in your country. Any import duties, taxes, or customs fees are the responsibility of the customer and are not included in our shipping fees.

8. Damaged or Defective Items

We take great care to package your artwork securely. If your item arrives damaged, please email us at Contact@toxicartist.shop within 7 days of receipt, along with photos of the damage. We will work with you to resolve the issue and arrange a replacement or refund if necessary.

9. Contact Us

If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to reach out to us:

Email: Contact@toxicartist.shop
Website: www.toxicartist.shop

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